What is your return policy?
If you have placed your order online, you have 14 working days to notify us if you don't like your goods. You will then be able to exchange or return them as you wish as long as they are still in the original packaging. We regret we are unable to accept returns on custom made products that have been modified on behalf of the customer. Orders placed in store are subject to our normal terms and conditions which can be found at the bottom of your order form given at the point of sale. Please note a collection fee will apply.
Do you offer customized products?
Yes we can make alterations to our beds, in a wide variety of ways including sizes, storage options, using your own fabric, etc or create your own design from our range of fabrics. We have worked with a number of interior design company's to build bespoke beds on behalf of their customers.
What forms of payment do you accept?
We accept payment via debit/credit card, bank transfer, Paypal, Cash (In Store)
What about payment or applying for finance?
If you need to pay an outstanding balance on your order you can do this one of 3 ways:
 Through our website
 You can make a payment in store when you place your order.
 You can call us on: 01384 483322
If you wish to make payments of your finance agreement you will need to contact the company your finance agreement is with directly and they will be more than happy to help. Check out our Finance page here
Do you have a showroom?
Yes we have a showroom and would welcome your visit, for further information on our location and opening times please visit our contact page for more details, here you will find google us on google maps to help navigate, or view our about us page and learn more about our company.
What are your terms and conditions?
For our full terms and conditions please view here.
What about guarantees and warranties?
Please see individual product pages for further information.
What about delivery?
Please see individual product pages for further information or view further information here.